Product Development

UX Design / Research Intern

Nairobi, Nairobi County
Work Type: Internship

About Antara

In the fastest growing economies in the world, people are spending $100B a year on pay-as-you-go healthcare that delivers poor outcomes. Every year,150M families fall back into poverty due to catastrophic healthcare expenses. And now a tsunami of chronic disease is making things even worse. In a market like Kenya, where we are first focused, only 3% of the population has decent health insurance coverage. Antara’s virtual-first primary care with health navigation is the only model in an emerging market to have demonstrated world-class health outcomes with simultaneous cost reductions. 

Scaling Antara’s model will make quality healthcare affordable for billions of people who need access and protection in healthcare. We use cutting edge automation and machine learning to help our clinical team serve more people, more effectively. We use the latest data science methods to optimize our members’ risks, costs and satisfaction.

Read more about Antara’s vision (written by one of our investors) Antara Health - Natively Integrated Healthcare


We’re growing quickly and we need your help

We’re looking for a Design and User Research Intern who is passionate about creating the future of healthcare to join our unique team. As a member of our product development team, you’ll become the brain behind discovering, crafting, testing, launching and iterating our core systems. You are passionate in understanding the business context for features built to drive better customer experience and adoption.

Responsibilities:

  • Conduct user research and gather feedback from our members and key customer facing teams (clinical, customer success, sales, logistics)
  • Help in refining product roadmap by contributing user research, segmentation, and validation
  • Synthesize potential solutions and create minimal product prototypes for members and internal teams
  • Work closely with UI designers, product managers and software engineers 
  • Conduct user testing pre and post implementation 
  • Champion usage tracking and analyze patterns to validate new features

Requirements:

  • Obsessed with user needs
  • Ability to execute with design excellence
  • Bias towards action
  • Solve problems, together
  • Passionate about improving the quality of life of our members

Bonus if you have experience/interest in:

  • Healthcare / clinical applications
  • Secure omnichannel messaging / engagement / behavior change
  • Actuarial data science

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