Clinical

Mental Health Counselor

Nairobi, Nairobi County   |   Full Time

Antara Health is pioneering virtual-first primary care in Kenya. With cutting-edge technology and intelligent use of data, Antara has transformed the healthcare experience from one fraught with anxiety, inconvenience, financial stress and lack of knowledge into a delightful experience that is empowering patients with information and driving world-class health outcomes. High quality mental health services in a rapidly changing world are an essential part of any comprehensive healthcare service. An Antara Counselor is at the heart of the transformation. We are looking for amazing psychologists to grow Antara’s Clinical team.

We are looking for emotionally sensitive candidates with excellent problem-solving skills who are committed to helping people better their lives. The responsibilities of a counseling psychologist include listening to patients and identifying their core problems, building strong, long-term relationships based on trust, and monitoring patient response to treatment over time, among other duties.

Counseling psychologists should be expert problem solvers with good diagnostic skills. This requires a highly analytical mindset and the ability to understand people on a psychoanalytic level.


RESPONSIBILITIES:

  • Scheduling patient consultations.

  • Assessing patients and identifying their problems.

  • Engaging in discussion with patients and making them feel comfortable.

  • Implementing individualized treatment programs.

  • Undertaking psychometric testing.

  • Evaluating patient responses to treatment over time.

  • Organizing a long-term counseling plan that involves multiple visits.

  • Offering services to all age groups.

  • Offering both one-on-one and group counseling.

  • Keeping a detailed account of patient mental health history.

  • Being patient and building relationships based on trust. 

KEY DELIVERABLES:

  • High quality virtual-first psychological and emotional counseling

    • Screen all beneficiaries

    • Craft personalized management plans for all beneficiaries

    • Maintain beneficiaries’ care management plans, track progress against goals, and highlight concerns or considerations that may need to be taken into account.

    • Routine and effective ongoing care and follow-up through periodic touch points with beneficiaries to ensure that their mental health plan is on track.

    • Beneficiary education

    • Beneficiary empowerment

  • Effective participation as part of the broader clinical team

  • Follow up with partner providers for any critical and necessary information required to manage the beneficiaries’ case well, including care management plans, prescriptions, etc.

  • Maintain a log of any issues that need resolution with regard to operations, feedback on service delivery, concerns raised by beneficiaries, payers and other stakeholders.

REQUIREMENTS:

  • A Degree in psychology. Preferably a Masters or PhD but not required

  • A valid license from Kenya Psychological Association

  • At least 3-5 years of clinical experience

  • Good observational skills and attention to detail.

  • Exceptional interpersonal skills.

  • Excellent written and verbal communication.

  • Empathy and sensitivity when dealing with patients.

  • Highly analytical mindset.

  • Good diagnostic and problem-solving skills.

  • Superior written and oral fluency in Kiswahili and English required. Oral fluency in local languages is important.

  • Comfortable working in a dispersed team.

  • Demonstrated proficiency in computer skills, including Microsoft Word, Excel

  • Superior communication skills, including proven listening skills, and ability to communicate appropriately in a medical setting.

  • Ability and willingness to provide emotional support, encouragement and motivation to beneficiaries

  • Ability to treat beneficiaries and partners with the highest degree of respect and discretion.

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